Hi my friends,
How can I create a new knowledge document with a video embed to the page? (Using all browsers: I.E. / Chrome / Firefox).
I think is more easier for the users see the videos instead of the pictures...
Can you guys help me ? =)
There's no functionality built into Service Desk to embed video files into knowledge docs.
You could embed a Youtube video into a knowledge document though. You can get the "embedded" url from the Youtube video, and put the html code into the "html source".
This one should be the same as
Videos files embed on Knowledge Documents