Hi,
We are running execute remote reference on ticket creation and or transfer to specific group. This remote reference will get the description value as shown below
Parameters to Command
"@{ref_num}" "@{category.sym}" "@{type.sym}" "@{summary}" "@{description}"
We have faced below message in STD logs and found that character in Description are large.
06/22 01:51:14.01 WWL-DT-SD-01 pdm_d_mgr 2976 ERROR pdm_d_misc.c 821 Buffer overrun reading STDIO. Data lost.
We are not able to get the description value due to this error.
Is there any way to resolve this issue.
Thanks
Mayur