How to automatically push request to next status based on form values
In fulfillment phase, we may have multiple (e.g. 4) fulfillment assignees to fulfill a request.
Each assignee will update the form values. (like to tick the checkbox)
When the form meet certain condition (e.g. all checkboxes are ticked), I want the request to push to next status.
We don't want to use ITPAM task list function as it needs to introduce another interface..
An action to call an ITPAM task that makes the check and acts accordingly is almost certainly the way to go - with the process being automated, the end users wouldn't need to use another interface at all.