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Catalog Attachments in SDM

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  • 1.  Catalog Attachments in SDM

    Posted 05-02-2018 11:36 AM

    It is possible, instead putting catalog attachments in SDM as a link, saving the file attachment in SDM attachments folder?



  • 2.  Re: Catalog Attachments in SDM
    Best Answer

    Posted 05-02-2018 02:36 PM

    Hi Paulo,

     

    I've dug into this a bit, and came across an older communities post related to adding Catalog attachments to Service Desk Manager, at the following link:

     

    How to view service catalog attachments in service desk 

     

    The solution contained in the above link requires an instance of PAM, in which you can create a workflow that will download the SC attachment and upload it to SDM. Please take a look, and feel free to reach out with any questions you come across!

     

    -Eddie



  • 3.  Re: Catalog Attachments in SDM

    Posted 05-07-2018 12:07 PM

    Paulo.........

     

    Do you require any further assistance on this topic?   If not, please mark Eddie's answer as correct so that this thread can be closed.