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MTBF & MTTR Reports in Servicedesk

  • 1.  MTBF & MTTR Reports in Servicedesk

    Posted Aug 16, 2018 02:37 AM

    Hi

    Is it possible to generate MTBF (mean time between failures) and MTTR (mean time to recovery) metrics in Servicedesk and CABI.

    Suggest me to get these reports from CABI.

    Thanks

    Latha