When a Problem is created from an Incident, text is added to the description in the Problem "created from Incident #####" . I know this is done from frm002 in detail_in.htmpl and this is where you'd make a change to the fields set in a Problem when created from an Incident. I cannot find anything similar for creating a Change from and Incident. We'd like to have the description in the change updated the same way it is in a problem adding "created from Incident ####" but I can't find where to do this. Anyone have any ideas?
Andrea, will Modify Create Change Order to copy fields help? Thanks _Chi
Interesting that question didn't come up when I did a search. Yes, that's absolutely what I needed. It worked like a charm. Thanks!