Hi all,
I'm trying to build a Mail Eater rule for creating a Change Request when receiving a message. At first, I got this error:
domsrvr 5444 ERROR top_ob.c 4030 Got msg with type set to 0
spelsrvr 5024 ERROR cr_chg_text_api.spl 1387 AHD58009:Não foi possível criar Requisição de mudança. Motivo: INVALID - AHD03075:O atributo necessário status está ausente no objeto Requisição de mudança
The second line translates to "AHD58009:Unable to create Change Request. Reason: INVALID - AHD03075:The attribute status is not present in object Request change".
Ok, so I did some research and learned that I needed to put the text %STATUS=Aberto% (Open) into the message, so SDM will know the status is "Aberto" (Open).
However, when I put this string in the message, I got the following error:
spelsrvr 5024 ERROR pcexec.c 6403 Spell interp failed at text_api.spl:2385:fetch_dob_list | text_api.spl:2221:fetch_dob | text_api.spl:2172:fetch_dob_string | text_api.spl:1453:lookup_chg_status | text_api.spl:498:tapi_set_col_attr | cr_chg_text_api.spl:706:text_api::cmd_cr_chg: Arg mismatch in printf or scanf
Anyone have a hint in what this could be? Note: I'm already using Plain Text in the messages.
Thanks in advance,
Diogo