First of all, i have to specify that i'm just joining to the Community. And i need your help about my Support Automation Presentation.
I’m just taking a charge about Support Automation Topic in my company and I have to present some demo for CA Support Automation to our customer. Could you help me about it ? What & How can we do it exactly ? Waiting for your answer, Thank you so much,
Welcome to the Communities!
I'm not sure what demos can be provided for Support Automation, but in relation to features and functionality you can find some information here:
Support Automation - CA Service Management - 14.1 - CA Technologies Documentation
If you have any questions on the specific features or how to configure the product please let us know.
You can also get access to demo environment, either through the Partner Experience Platform if your organization is a partner to CA, or you can work with your CA account team in order to get access to it.