CA Support Automation Demo

[Legacy User]

Hello Everyone,

 

First of all, i have to specify that i'm just joining to the Community.   And i need your help about my Support Automation Presentation.

 

I’m just taking a charge about Support Automation Topic in my company and I have to present some demo for CA Support Automation to our customer.

Could you help me about it ? What & How can we do it exactly ?

Waiting for your answer,

Thank you so much,

[Alexander Perretti]

Welcome to the Communities!

I'm not sure what demos can be provided for Support Automation, but in relation to features and functionality you can find some information here:

 

Support Automation - CA Service Management - 14.1 - CA Technologies Documentation 

 

If you have any questions on the specific features or how to configure the product please let us know.

[sorjo01]

engineer34

You can also get access to demo environment, either through the Partner Experience Platform if your organization is a partner to CA, or you can work with your CA account team in order to get access to it.

Thanks,

John Sorensen