CA Service Management

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CA Support Automation Demo

  • 1.  CA Support Automation Demo

    Posted 04-17-2017 03:32 PM

    Hello Everyone,

     

    First of all, i have to specify that i'm just joining to the Community.   And i need your help about my Support Automation Presentation.

     

    I’m just taking a charge about Support Automation Topic in my company and I have to present some demo for CA Support Automation to our customer.

    Could you help me about it ? What & How can we do it exactly ?

    Waiting for your answer,

    Thank you so much,



  • 2.  Re: CA Support Automation Demo

    Broadcom Employee
    Posted 04-17-2017 07:10 PM

    Welcome to the Communities!

    I'm not sure what demos can be provided for Support Automation, but in relation to features and functionality you can find some information here:

     

    Support Automation - CA Service Management - 14.1 - CA Technologies Documentation 

     

    If you have any questions on the specific features or how to configure the product please let us know.



  • 3.  Re: CA Support Automation Demo

    Posted 04-21-2017 02:22 PM

    engineer34

    You can also get access to demo environment, either through the Partner Experience Platform if your organization is a partner to CA, or you can work with your CA account team in order to get access to it.

    Thanks,

    John Sorensen