We are trying to set up a scoreboard that will take the number of incidents or requests in a given Group's queue and show them broken up by user they are assigned to without having to write a unique query and node for each user?
So if the Telephony group has five members it would show similar to this
My Group (36)
- Tina (14)
- Brad (7)
- Ted (3)
- Jess (2)
- Francine (2)
- Unassigned (8)