CA Service Management

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  • 1.  Keep Published Version Available

    Posted Jan 22, 2018 04:20 PM
      |   view attached

    Within Knowledge Management the Keep Published Version Available when using the the rework button is selected by default in our 14.1 version and not selected by default in our 12.6 version.  Is there a setting that makes this option true or false by default?  The forms seems identical for the field.



  • 2.  Re: Keep Published Version Available

    Broadcom Employee
    Posted Jan 23, 2018 04:55 PM

    Hi Simon,

     

    On your "detail_KD_TASK.htmpl" form you should have the following:

     

    <PDM_MACRO name=dtlCheckbox hdr="Keep Published Version Available" attr="SWITCH1">

     

    In your 12.6 environment this form may be in your mods directory if any changes were made to it.

    Can you compare this line between the two environments?

     

    I just did a quick test and set:

    attr="SWITCH0"

     

    This unchecked the Keep Published Version Available checkbox by default.

     

    Thanks,

    Scott



  • 3.  Re: Keep Published Version Available

    Posted Jan 24, 2018 03:19 PM

    Hi There,

     

    Checked in both environments and the detail_KD_TASK.htmpl form has not been modified.  I do find in the 12.6 environment in the detail_KD.htmpl form the following which has been modified.

     

    var url = cfgCgi + "?SID=" + cfgSID + "+FID=" + cfgFID +
            "+OP=CREATE_NEW+FACTORY=KD_TASK" +
            "+PRESET=KD:" + "$args.id" +
            "+PRESET=WF_REJECT_TO_ID:" +  KDApprovalTak +
            "+PRESET=WF_ACTION:start_rework_version" +
            "+PRESET=SWITCH1:0" + // set to '0' so that Keep Published Version Available is unchecked - 30-06-2014
            "+PRESET=WF_CONTACT_ID:" + DefAssignee +
            "+RELOAD_WIN=0" +
            "+KEEP.OPENER=" + argPopupName;
            
            if ( ahdtop.cfgMultiTenancy != "off" )
                url+= "+PRESET=tenant:" + "$args.tenant";

     

    Would that do the same thing?  Not present in 14.1



  • 4.  Re: Keep Published Version Available
    Best Answer

    Broadcom Employee
    Posted Jan 24, 2018 03:25 PM

    That's it, I set the same in my environment and Keep Published Version Available was not checked by default.

     

    attr="SWITCH0"

     

    After changing it run "pdm_webcache" and you should see the same as well.



  • 5.  Re: Keep Published Version Available

    Posted Jan 24, 2018 03:35 PM

    Thank you....



  • 6.  Re: Keep Published Version Available

    Broadcom Employee
    Posted Jan 24, 2018 09:13 AM

    Simon........

     

    Were you able to test out the solution provided by Scott?

     

    If so, please mark his answer as correct so that this thread can be closed.