I'm trying to configure SMTP on CA Service Desk 12.9 with TLS to connect on Office 365. I saw many articles about relay, but I think its possible a direct connection, am I right?
My conf as is:
I'm wondering why I need this ca_cert_path because when I configure the same Connection on CA Process Management, no certificate is required and it works.
Can some one could help me?
Jorge Arcanjo de Souza
Hi Jorge - these docs should help:
Connecting Maileater to Office 365 Mail - CA Knowledge
Connecting Maileater to Office 365 Mail - CA Service Management - 17.1 - CA Technologies Documentation
Let us know,
Thanks for the docs!
I just to add one more:
Service Desk Outgoing Email Using Office 365 - CA Knowledge
And finally there is a catch for me: at least on CA Service Desk 12.9 the email engine doesn't work with secure ports (like 993 or 587), so instead I need to use 25 port and works fine.
CA PAM uses the Java's built-in CA Certificate Authority list, whereas CA SDM does not have such list available, hence the needed configuration.
Thanks for the information.