I'm trying to configure SMTP on CA Service Desk 12.9 with TLS to connect on Office 365. I saw many articles about relay, but I think its possible a direct connection, am I right?
My conf as is:
I'm wondering why I need this ca_cert_path because when I configure the same Connection on CA Process Management, no certificate is required and it works.
Can some one could help me?
Jorge Arcanjo de Souza
CA PAM uses the Java's built-in CA Certificate Authority list, whereas CA SDM does not have such list available, hence the needed configuration.
Hi Jorge - these docs should help:
Connecting Maileater to Office 365 Mail - CA Knowledge
Connecting Maileater to Office 365 Mail - CA Service Management - 17.1 - CA Technologies Documentation
Let us know,
Thanks for the information.
Thanks for the docs!
I just to add one more:
Service Desk Outgoing Email Using Office 365 - CA Knowledge
And finally there is a catch for me: at least on CA Service Desk 12.9 the email engine doesn't work with secure ports (like 993 or 587), so instead I need to use 25 port and works fine.