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Employee Role - Incident and request detail form.

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  • 1.  Employee Role - Incident and request detail form.

    Posted 02-22-2018 10:22 AM

    Employee Role; the incident and request detail form there is an Edit Incident/Request Button.  I would like to remove this button.  What form do I edit to remove it?



  • 2.  Re: Employee Role - Incident and request detail form.
    Best Answer

    Posted 02-22-2018 11:06 AM

    Scott, you can customize detail_in.htmpl employee file...remove this line

    ImgBtnCreate("btn001", "Edit_Incident", "pdm_submit('main_form','UPDATE')", "defer", 0);

    and then "pdm_webcache -H" on sdm server and clear end user side browser cache and the button will be gone. Thanks _Chi