CA Service Management

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  • 1.  Survey Report in Jasper

    Posted Jan 24, 2018 06:28 AM

    Someone already did a Survey Results report in Jasper?

  • 2.  Re: Survey Report in Jasper
    Best Answer

    Broadcom Employee
    Posted Jan 25, 2018 05:35 PM

    Hi Paulo,


    The tables that need to be linked together to view the results are: survey, survey_answer, and survey_question.


    The survey table will give you the object_type and object_id in which you can relate back to the persid of a ticket from which a survey was completed.

    The survey_answer table is the available answer values, NOT the actual results of the survey.

    The survey_question table stores the response and any comments.