CA Service Management

  • 1.  Manage Role In USS

    Posted 08-01-2017 11:09 PM



    How can I change SelfService Role in USS?

    There is a menu that I can select to Manage Role in USS, but I can only change CA Service Catalog Role and CA Service Desk role only.

    Refer the following screen ;


    .manage role screen

  • 2.  Re: Manage Role In USS

    Broadcom Employee
    Posted 09-04-2017 10:53 AM

    If I am right, I guess the roles are not to be able to be update from USS web interface. Have you tried the control panel interface (USS) if you can change the required role in your case?

  • 3.  Re: Manage Role In USS

    Broadcom Employee
    Posted 09-05-2017 02:43 AM

    Good Morning Mohd Hizam Ahmad.
    What you described is as it is designed to work.
    The Self Service Roles, can be set in the USS-Control Panel.
    - Login to the USS through http://<server>:<port(8686)>/group/control_panel
    - portal
    - Users and organizations
    - Form the 'Actions'(button) select Permissions
    Thanks and kind regards, Louis van Amelsfort.