Hello,
Good morning,
I need to assign tickets from Tenant A or tenant B to analyst from Tenant A or Tenant B; I think tenant group would be the solution but I don't see how to configure it.
I've created a tenant group with Tenant A and B, and in the contact list I can see a "Tenant Analyst Group" column, but it is empty for all contacts records. There's something else to do?
Thanks!