CA Service Management

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  • 1.  X-Flow installation

    Posted Jan 16, 2018 08:21 AM

    We are upgrading from 14.1.02 to R17. I have a X-Flow question. Can the search server be installed on a separate server and not the application server?

    If yes, I assume a service desk secondary server must be installed on this server prior to installing the search server?

  • 2.  Re: X-Flow installation
    Best Answer

    Posted Jan 16, 2018 09:30 AM

    Hi Louis,

    Yes, in fact, it IS recommended to install the search server on a separate server from Service Desk as it can be very resource intensive.  You do NOT need to install service desk itself at all on the server where you want to install Elastic Search.  You can simply run the service management installer on the server you want to use, and select to install search server.

    Hope this helps


    Jon I.

  • 3.  Re: X-Flow installation

    Broadcom Employee
    Posted Jan 17, 2018 10:15 AM



    Did the information Jon_Israel provide answer your question?


    If so, please mark his answer as correct so that this thread can be closed.