Clarity Service Management

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Fields disappears after Refresh Structure

  • 1.  Fields disappears after Refresh Structure

    Posted 04-12-2017 04:05 PM

    Hello,

     

    I am trying to insert a custom field into the CABI 4.1 SP3 Universe, when I select the table to update and click at 'Refresh Structure' (Step 2-4 of this TecDoc ) all fields of the table just disappears (is not a view problem

     

    If I do the same thing with others tables i can go further without problems.

     

    Already checked:

    1 - SREL configuration is OK and working

    2 - Same SREL configuration was made at ci_hardware_server and i did not got this behavior

    2 - Insert the object without update the table (just creating an Attribute alias using this TecDoc ). I am able to Export the universe but then I use the object they don't respect the BREL relationship and multiplies the result (bring all information from zTable to each of CI).

    3 - Nothing changed after pdm_cache_refresh -t command or service recycling

    4 - No error has been found at stdlog

     

    Anyone knows why this are happening?

     

    Thank you.

     

    Ricardo Andrade.



  • 2.  Re: Fields disappears after Refresh Structure

    Posted 04-26-2017 06:04 AM

    Hi Ricardo,

     

    Could you help us providing the BREL relationship schema and also the query that was used to fetch the data.

     

    All I can say right now is, the data that was fetched is not filtered specific to the table and we are seeing multiple entries as a result.

     

    Hope this helps.