Hi, thanks for the answer, I am trying with getRequestItemAttachments method
<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://services.soap.usm.ca.com">
<soapenv:Header/>
<soapenv:Body>
<ser:getRequestItemAttachments soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<sessionID xsi:type="xsd:string">950084df-c047-4413-ac9a-a5f546394d7b</sessionID>
<subscriptionDetailID xsi:type="xsd:int">19414</subscriptionDetailID>
</ser:getRequestItemAttachments>
</soapenv:Body>
</soapenv:Envelope>
and the response only says the file path.
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<ns1:getRequestItemAttachmentsResponse soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns1="http://services.soap.usm.ca.com">
<getRequestItemAttachmentsReturn soapenc:arrayType="ns2:Attachment[1]" xsi:type="soapenc:Array" xmlns:ns2="urn:usmRequestService" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">
<getRequestItemAttachmentsReturn xsi:type="ns2:Attachment">
<BU xsi:type="soapenc:string">Company</BU>
<URL xsi:type="soapenc:string">/documents/requests/Request 11971</URL>
<attachmentID xsi:type="soapenc:string">912170544267538100b4b15c0dfb9878-65f91495141197739</attachmentID>
<createdDate xsi:type="soapenc:string">java.util.GregorianCalendar[time=1495141197000,areFieldsSet=true,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="GMT",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=2,minimalDaysInFirstWeek=1,ERA=1,YEAR=2017,MONTH=4,WEEK_OF_YEAR=21,WEEK_OF_MONTH=3,DAY_OF_MONTH=18,DAY_OF_YEAR=138,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=3,AM_PM=1,HOUR=8,HOUR_OF_DAY=20,MINUTE=59,SECOND=57,MILLISECOND=0,ZONE_OFFSET=0,DST_OFFSET=0]</createdDate>
<description xsi:type="soapenc:string"/>
<fileName xsi:type="soapenc:string">1495141197723!DUP!_adjunto prueba.txt</fileName>
<fileSize xsi:type="xsd:long">8</fileSize>
<icon xsi:type="soapenc:string">images/fileicons/txt.gif</icon>
<lastModifiedBy xsi:type="soapenc:string">wbermudez</lastModifiedBy>
<mimeType xsi:type="soapenc:string">text/plain</mimeType>
<modifiedDate xsi:type="soapenc:string">java.util.GregorianCalendar[time=1495141197000,areFieldsSet=true,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="GMT",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=2,minimalDaysInFirstWeek=1,ERA=1,YEAR=2017,MONTH=4,WEEK_OF_YEAR=21,WEEK_OF_MONTH=3,DAY_OF_MONTH=18,DAY_OF_YEAR=138,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=3,AM_PM=1,HOUR=8,HOUR_OF_DAY=20,MINUTE=59,SECOND=57,MILLISECOND=0,ZONE_OFFSET=0,DST_OFFSET=0]</modifiedDate>
<objectID xsi:type="xsd:int">11971</objectID>
<objectType xsi:type="xsd:int">100</objectType>
<parentBU xsi:type="soapenc:string">Company</parentBU>
<subscriptionID xsi:type="xsd:int">19414</subscriptionID>
</getRequestItemAttachmentsReturn>
</getRequestItemAttachmentsReturn>
</ns1:getRequestItemAttachmentsResponse>
</soapenv:Body>
</soapenv:Envelope>
to download the file I must use the file operators in PAM?