there are apps to use CA Service Catalog 14.1 by smartphone?
If yes, Windows Phone OS is supported?
Good Afternoon Salvatore.
Yes, you can!
For SC:1- SC/Catalog/Config/Request Management Configuration (request) > PDA Support: Enable=Yes2- SC/catalog/Offering(Per each individual service/offering: > Available from mobile devices:If checked, request for this service can be raised using mobile app(will show in the app).
For SDM:- REST must be installed & implemented- To emulate the mobile app in an internet browser:Mobile App.rar extracted into folder:C:\Program Files (x86)\CA\Service Desk Manager\bopcfg\www\CATALINA_BASE_REST\webapps\mobileTo be able to run the mobile-emulator in the web browser:http:\\amelo01-i1660:8050/mobile
For the CA Service Management App:On the mobile/iPhone or Android-phone:- Download app from Apple Store or Play Store: CA Service Management- Start the app> URL in the app: http://<USS-Server>:<USS-Port(8686)> with userid (e.g.) spadmin/spadmin> Home page looks okay> SC-Requests and SDM-Incidents show and open
Kind regards, Louis.
Some additional information:
For SC-only to be shown in the app:> URL in the app: http://<SC-Server>:<SC-Port(8080)> with userid (e.g.) spadmin/spadmin> Home page looks okay> SC-Requests show and can be opened
Kind regards, Louis van Amelsfort.
thank you for your answer.
I was able to find the Android app, but not for Windows devices. Where can I download it for Windows devices?
With my apology for mis-interpretating the question.
The app is available for Android and IOS.
As I understand you want to have it available for 'Windows' too, then please open an Idea to get voted for this in the community.
Thanks and kind regards, Louis.
Good Afternoon Salvatore. A similar IDEA has already been posted on the Communities for CA Clarity Mobile Time Manager Application on Windows Phone.https://communities.ca.com/ideas/235717124 I then advise you to do the same for CA Service Catalog (and USS)? Thanks again and kind regards, Louis.
Download CA Service Management APP Google Play (Android) & Itunes (IOS-Iphone)
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