CA Service Management

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  • 1.  Autofill listing inactive values

    Posted Jan 30, 2018 12:19 PM

    Hello team,

    The autofill on field group are listing inactive values.

     

     

     

    anyone can help me ?



  • 2.  Re: Autofill listing inactive values

    Broadcom Employee
    Posted Jan 30, 2018 01:19 PM

    Hi Ian,

    Auto suggestion generally should not display inactive records. Please open support case for further investigate.

    Regards,

    Derek



  • 3.  Re: Autofill listing inactive values
    Best Answer

    Broadcom Employee
    Posted Jan 30, 2018 01:29 PM

    Ian.........

     

    See if the steps in Autosuggest list includes both active and inactive records help at all.



  • 4.  Re: Autofill listing inactive values

    Posted Jan 31, 2018 02:22 PM

    thanks !! this works