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Upload KD in diffrent formats

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  • 1.  Upload KD in diffrent formats

    Posted 06-29-2017 08:40 AM

    Hi All,

    I have few documents in different formats PDF and HTML. I want to upload these articles in Knowledge Base in SDM as KD. How can I upload?

     

    Thanks

    Ishani



  • 2.  Re: Upload KD in diffrent formats
    Best Answer

    Posted 06-29-2017 09:22 AM

    Hi Ishani,

    Currently there is no functionality available to import KT documents from HTML or PDF format.  What I would recommend doing is creating new knowledge documents and attaching the PDFs to them.   

    Regards,

    Jon I.



  • 3.  Re: Upload KD in diffrent formats

    Broadcom Employee
    Posted 06-29-2017 09:24 AM

    You cannot import PDF and HTML docs directly into Knowledge Tools.  You can either copy the content of the documents into new knowledge documents and publish them OR you can create knowledge docs and attach the document to them so the end users can download the document via the KT doc.