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Update Warranty end Date on workstation CI

  • 1.  Update Warranty end Date on workstation CI

    Posted 11-03-2016 10:29 PM

    Hi Guys

     

    all my hardware is included as CI in the sdm would like to update or connect to the different sites of manufacturers to verify the expiration date of the warranty for example DELL is the Service Tag, HP is by Serial # is this possible, if I may so oriented as I do



  • 2.  Re: Update Warranty end Date on workstation CI

    Posted 11-03-2016 11:13 PM

    Hi Jonathan,

     

    You can achieve this by associating a MDR with the CI. This will place a button on the CI detail page and allow you to link to the appropriate manufacturers page. See the following link for details:

     

    MDR Management - CA Service Management - 14.1 - CA Technologies Documentation 

     

    Hope that this helps.

     

    Gordon.