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How to create Contact Type as a group?

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  • 1.  How to create Contact Type as a group?

    Posted 12-20-2016 04:07 AM

    I would like to create a Contact Type that will behave as a group. By default, when you create a Contact Type, it is created as if it were a "cnt" and I want to create it as a "grp".

     

    Thanks!



  • 2.  Re: How to create Contact Type as a group?
    Best Answer

    Posted 12-20-2016 10:09 AM

    Hi Guillermo - Unfortunately out of the box I dont believe that can be done at this point.  This would be considered an enhancement to the product.  For this I would recommend posting your business case here on the community as an "idea" and folks can vote for it, and it will be reviewed by product management for possible inclusion in future releases.  

    Thanks,
    Jon I.



  • 3.  Re: How to create Contact Type as a group?

    Posted 12-21-2016 03:41 AM

    Thanks so much Jon, I get it!

     

    Regards.



  • 4.  Re: How to create Contact Type as a group?

    Broadcom Employee
    Posted 12-21-2016 09:00 PM

    Just out of interest Guillermo, what are you trying to achieve by doing that?

    Regards,

    James



  • 5.  Re: How to create Contact Type as a group?

    Posted 12-22-2016 03:47 AM

    Hi James,

    I'm trying to create two "types" group, to be able to differentiate between the "original type" group and the custom group.

    This differentiation will allow me to filter and work with two groups indistinctly.

     

    Thanks,

    Regards.