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[REST API] KD Comments

  • 1.  [REST API] KD Comments

    Posted 11-06-2015 06:51 AM

    Hello,

     

    I'm trying to use REST to send feedbacks on Knowledge Documents. (If that Item was helpful or not, and if that solve the problem).

     

    When I use Web to do that, the data has been inserted on O_COMMENTS table, and after that, the KD has been updated with count and average of surveys.

     

    I use REST URI /o_comment to insert the information, but KD was not updated.

     

    Anybody knows how to archive that?

     

    Thanks!



  • 2.  Re: [REST API] KD Comments

    Posted 11-19-2015 05:55 AM

    Hi,

     

    A quick update:

     

    I tried to use REST (BU_TRANS) and SOAP (rateDocument).

     

    REST made the input on the table, but the KD has not been updated. And rateDocument() on SOAP does not work.

     

    I created a ticket to discover how I can do that.