CA Service Management

Expand all | Collapse all

Assign request to group user ca service catalog

  • 1.  Assign request to group user ca service catalog

    Posted 05-03-2016 02:44 AM

    Hi,

     

    I want to assgin a request for Group to approve it. I am using assginpendingaction api, but it seems not to be working or if I am missing anything while passing parameter. can anyone help on this



  • 2.  Re: Assign request to group user ca service catalog

    Posted 05-03-2016 10:03 AM

    Where is this group defined? It should be a group in EEM.



  • 3.  Re: Assign request to group user ca service catalog

    Posted 05-03-2016 12:43 PM

    As Lindsay mentioned, first ensure you can search for the group in EEM (login as EiamAdmin > Manage Identities > Groups).

     

    Then you can verify from Catalog via Catalog > Policies:

     

    -Select a policy

    -Select the 'Add assignee level' (plus) icon

    -Select the lookup for the 'Assignees' field

    -Select 'Group' for the assignee type and search for the group