CA Service Management

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  • 1.  stdlog errors

    Posted Oct 12, 2016 04:05 AM
      |   view attached

    Hello all,

     

    We have CA SDM AA 14.1 and 6 app servers, 1 bg server, 1 sb server. We get below error on app servers and users drop from the system by getting "service restarted" pop-up because of it. After we are getting this, we restart the service and it solves. This log is written many time until one log file is full of this. Does anyone has an opinion what this log is and how can we solve this problem? Log file is attached also.

     

    The log is:

     

    10/11 11:51:39.28 VFTRSDAPP05 web:local 14984 ERROR bpobject.c 2870 Data message received from STALE process @|bpvirtdb_srvr timestamp = 10/11/2016 10:02:09 proc_start_timestamp = 10/11/2016 11:41:50
    10/11 11:51:39.28 VFTRSDAPP05 web:local 14984 ERROR bpobject.c 2870 Data message received from STALE process @|bpvirtdb_srvr timestamp = 10/11/2016 10:02:09 proc_start_timestamp = 10/11/2016 11:41:50

    Attachment(s)

    zip
    stdlog.5.zip   14 KB 1 version


  • 2.  Re: stdlog errors

    Broadcom Employee
    Posted Oct 12, 2016 10:48 AM

    What CA SDM 14.1 patch level do you have installed?

     

    Does pdm_status show that any of the CA SDM processes restarted on their own?



  • 3.  Re: stdlog errors

    Posted Dec 02, 2016 04:45 PM

    Can you please let us know the resolution for this issue?

    We started seeing same behavior in our test environment.



  • 4.  Re: stdlog errors

    Broadcom Employee
    Posted Dec 05, 2016 03:35 PM

    hat CA SDM 14.1 patch level do you have installed?

     

    Does pdm_status show that any of the CA SDM processes restarted on their own?



  • 5.  Re: stdlog errors

    Posted Dec 22, 2016 08:13 AM

    Hello Melis,

    Any feedback on the previously asked questions?

    did you finally fix your problem?

    /J