Clarity Service Management

Expand all | Collapse all

Remove tab

  • 1.  Remove tab

    Posted 09-01-2017 11:45 AM

    Hi,

    I working with CA SDM release 14.1, and us need remove a tab "my task" of the view mobile.

    Can I remove this tab of the Role and apply to all users ?

    Currently Us removed the tab, from the preferences of the mobile App. but in this moment we have many users.

     

    Regards,
    Marco Velazquez.



  • 2.  Re: Remove tab

    Posted 09-06-2017 03:49 AM

    Hello Marco,

     

    Are you saying that you:

     

    • CAN get an individual user to remove "My Tasks" by using their Preferences
    • Can NOT see a way to globally change this for all users

     

    If so, I think that is how it works out-of-the-box at the moment as I believe that preference is stored on the local device and not in the database (Someone may wish to check/confirm this).

     

    You'd need to submit an Idea to request this change.

     

    Thanks, Kyle_R.