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Category properties - Custom rules

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  • 1.  Category properties - Custom rules

    Posted 11-17-2016 02:01 PM

    Hello guys,

     

    By default, we can create validation rules using checkbox or dropdown list.

    Can I create 2 new validation rules: Text box - to user insert new information and Date field - to user insert a new date as propertie of the ticket.

     

    Which forms I need to change? Exist any customization about this?

     

    Thanks.

    Best regards.

     



  • 2.  Re: Category properties - Custom rules

    Posted 11-17-2016 02:26 PM

    Hi Thiago,

    I am not sure I understand what you are looking to do.  Out of the box you can add a property with a text field for a user to fill in.   You do not need a validation rule for that.    Regarding the date property, currently we dont have a validation rule type that has a date selector.  This would be something that would need to be an enhancement.  I dont know of any way to do that even with a lot of customization i think it would be difficult due to the way that property values are stored in the database.  I would recommend posting an "idea" for this here on the communities.

    Thanks,

    Jon I.



  • 3.  Re: Category properties - Custom rules

    Posted 11-18-2016 06:42 AM

    Hi Jon,

     

    Thanks for your information.

    How can I add a property with a text field for a user fill in?



  • 4.  Re: Category properties - Custom rules
    Best Answer

    Posted 11-18-2016 02:47 PM

    Just add the property with no validation rule.



  • 5.  Re: Category properties - Custom rules

    Posted 11-21-2016 07:21 AM

    Thanks for your help, Lindsay =)