How to hide the button "Create Problem"?

[Anon Anon]

Hi comunity,

 

I'm using CA SDM 14.1.02 and I have a question: ¿How to hide the button "Create Problem" for Analyst Level 1 role, but show for Analyst level 2, Manager problems and Adminitrator role? This is to do it in the Incident form.

 

Thank you very much.

[TURKER KARA]

Hi

 

Simply you add <PDM_IF> condition use $SESSION.ROLE_ID like this.

 

"10008" is Level 1 Analyst Session Role Id

 

<PDM_IF "$SESSION.ROLE_ID" != 10008>
// Create Problem button appears in htmpl form
</PDM_IF>

[Grant Bruneau]

That's a much better idea! Using this method I can combine a few form groups.

[Anon Anon]

Hi birolturker.kara

Thank you very much, excllent.

[TURKER KARA]

I glad to help you

 

Best Regards,

 

Türker