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How to hide the button "Create Problem"?

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  • 1.  How to hide the button "Create Problem"?

    Posted 02-18-2016 04:13 PM

    Hi comunity,

     

    I'm using CA SDM 14.1.02 and I have a question: ¿How to hide the button "Create Problem" for Analyst Level 1 role, but show for Analyst level 2, Manager problems and Adminitrator role? This is to do it in the Incident form.

     

    Thank you very much.



  • 2.  Re: How to hide the button "Create Problem"?
    Best Answer

    Posted 02-19-2016 03:13 AM

    Hi

     

    Simply you add <PDM_IF> condition use $SESSION.ROLE_ID like this.

     

    "10008" is Level 1 Analyst Session Role Id

     

    <PDM_IF "$SESSION.ROLE_ID" != 10008>
    // Create Problem button appears in htmpl form
    </PDM_IF>
    


  • 3.  Re: How to hide the button "Create Problem"?

    Posted 02-19-2016 08:42 AM

    That's a much better idea! Using this method I can combine a few form groups.



  • 4.  Re: How to hide the button "Create Problem"?

    Posted 02-19-2016 09:03 AM

    Hi birolturker.kara

    Thank you very much, excllent.



  • 5.  Re: How to hide the button "Create Problem"?

    Posted 02-19-2016 09:11 AM

    I glad to help you

     

    Best Regards,

     

    Türker