CA service desk
We are in process of configuring the additional web-engine in secondary server but it seems we have followed wrong steps and now we are unable to restore back to the existing set-up in DEV. We have primary and one secondary server. Is there any best practice or document to perform the default setup for web-engine and web-director. Please help.
What is the SDM release?
depending on your release instruction will be different. so answer to SANDRA ANTUNES will be first
pdm_edit prior to 12.9
admin GUI from 12.9
you may also want to share your respective pdm_startup and web.cfg file (primary/secondary)
Hi SANDRA ANTUNES /JEROME MAYER,
Thanks for the response. it is CASD 12.7.
I have attached the required files along with this reply.
Hi SANDRA ANTUNES /JEROME MAYER, any ideas for mohansrinivas ? Thanks!
Hi mohansrinivas - Did jmayer 's response help answer your question? If so please mark as Correct Answer. Thanks!
Just back today, was you able to fix your problem? are those servers in the same network segment?
I can see that you have duplicate procset in your pdm_startup that are conflicting. did you edit that manually? as this is definitively wrong and the first one need to be removed
[ procset _REMOTE_PROCSET ]
In fact looking at your daemon status the secondary have correctly started but the second one listed there is the duplicate reference in your pdm_startup
so just remove it and you must be good
I tried removing the above one as suggested, but web engine and web director is not running. Also, primary service didn't started. Please advise.
Do you have a backup of the affected files? If so, you could restore them and then reconfigure SDM.
After that, you would need to enter the information again.
Let me know if that is possible so I can provide you some tips on how to do it.
Thanks for your response. I have backup of the web.cfg and pdmconf files.Also,can you please let list the files needed and your tips are welcome.
If you have a backup of folder NX_ROOT/samples/pdmconf before trying to do the changes you did, you can restore it and then follow one of these tecdocs with instructions on how to do it:
Hope this helps.