Applying CUM3 for Conventional Configuration On Oracle database.
We are getting some side effects, We lost some settings, some part of the behavior is normal and described in the documentation when you run pdm_configure, how way? Don't update your nx.env without update the template.
BUT, Not expected, missing options manager, for example:
We lost tenancy configuration
We lost employee_intf_incident_support configuration, for open Incident and Request
Has anyone had this experience? Leave your comment.
Configuração do Inquilino - Configure the Tenancy Settings in CA Service Desk Manager
Configure the Tenancy Settings in CA Service Desk Manager - Screenshots (Brazilian Portuguese)
CA SDM - Configure the Tenancy Settings - Real video - 04 Minutes
Loading Tenants - tenant ca_tenant inquilino
I have applied CUM#3 in a multi-tenanted environment and all seems OK on my side. I do not see any side effects you mentioned. Perhaps log a support case for further investigation?
Hi Brian ,
Ok, thank you for answering.
I didn't open a case. My install log files says "done", like allright.
I'll open a case.