CA Service Management

Expand all | Collapse all

status inside the system

Jump to Best Answer
  • 1.  status inside the system

    Posted 07-11-2016 03:31 PM
      |   view attached

    Hi,

    I want to make a Node that includes the incident report status, "waiting supplier".  The question is...How this stattus apears in the sistem? For example. "Close status is status=\'CLREQ\'.

    Thanks!



  • 2.  Re: status inside the system
    Best Answer

    Posted 07-11-2016 04:25 PM

    Go and look at the Request/Incident/Problem Status Detail for your status with Symbol "waiting supplier". The Code should also be on the Detail form.



  • 3.  Re: status inside the system

    Posted 07-12-2016 09:40 AM

    Thanks, it works