Having an issue with the Jaspersoft installer not recognizing that the server has enough disk space

[Richard Armstrong]

I am currently trying to install Jaspersoft reporting but I am receiving an error that states:

[2016-12-14 16:13:20,976]ERROR[InstallerLog][readerrorlog:291]-16007:Minimal Disk Space Requirement Not Met

 

The server has more than the 10 GB recommended free space but we are also receiving alerts that the Database Server user does not have sufficient privileges and the "Jaspersoft Repository Database already exists."  The database privilege issue will be taken care of after a request to our DBA's is approved but all of these factors leave me with a few questions:

 

Are these all related somehow?

Does the already existing database prevent me from going further or is it causing the disk space issue?

Can you have Jaspersoft pull info from the same database that was set up for a BOXI 4.3 install to pull from?

 

I have been using the following documents among others searched for in docops:

 

https://docops.ca.com/ca-business-intelligence/6-2-0/en/installing/installing-ca-business-intelligence/prerequisites

 

https://docops.ca.com/ca-business-intelligence/6-2-0/en/installing/installing-ca-business-intelligence/installing-cabi

 

https://docops.ca.com/ca-service-management/14-1/en/integrating/cabi-jasperreports-server-r6-2-0-for-ca-service-management/configure-cabi-jasperreports-server-r6-2-0-for-ca-service-management

Attachment(s)

Install log.txt.zip   2 KB 1 version

[Sandra_Antunes]

Richard, regarding the disk space:

How is your Jasper installation being done? All on the C drive, or on the D drive?

I ask that because I worked on a similar case, and although the D drive had 100 GB free, Jasper makes use of the temp are in the C drive and it is necessary to check if there is enough free space for that.

 

Regards

Sandra

[Richard Armstrong]

Sandra,

 

We are installing it on the D: drive but the C: drive also has well over the 10 GB free disk space requirement free.  Thank you for that information as it may help someone else who has a similar question!

 

Richard

[Jon_Israel]

Richard,  just to confirm this is Jasper 6.2?

[Richard Armstrong]

Yes sir, it is a fresh install of Jasper 6.2 on a new server.

[SteveTroy]

Anything interesting in the install log file?  Can you attach it to this thread?

[Richard Armstrong]

Here is a copy of the log file from the last install attempt.  I have verified that there is plenty of space on all drives of the server and the database.

[SteveTroy]

Hi Richard,  

 

From the install log you provided it looks as though you specified MDB as the DB name.  

 

[InstallerLog] [logDbInputs:308] - Database Name-mdb 

 

This will not work.  Jasper Server requires it's own database and the installer will create it for you as part of the installation process.  Most customers specify jaspersoft as the DB name.  

 

The DISK SPACE error you are seeing might just be a red herring as a result of the DB connection failures.  Can you correct the properties file and specify jaspersoft as the DB name and re-run the installation and let us know how it goes?

 

Regards,

 

Steve

[Richard Armstrong]

As far as I could tell this requirement was not specified in any of the documentation so I greatly appreciate your answer.  I will provide an update as I go through this new process.

[SteveTroy]

I read the doc and I tend to agree with you.  I will ask the documentation team to make it clear that the JasperSoft DB gets created as part of the installation process.   Regards! 

[Richard Armstrong]

Steve,

 

We just ran the install with the new database named 'jaspersoft_test' and it was successful.  Thank you and everyone else on this thread for the help!