Only see active incidents\requests in Quick profile

[jwood1]

Is there a way to only show active incidents/requests for a user in Quick Profile?

Please advise as to what htmpl file can be used?

As per below example, I would only want to see active incidents and not closed ones.

 

 

[Legacy User]

Hi,

you can easily get form name via Right mouse click on any empty area over form, there will dropdown option with label like : Print <FORM_NAME>.

Answering your question, this form is called: profile_histcnt_in.htmpl

 

To perform your request you can try to modify profile_menu.htmpl form,

find:

pb_link("Incident_History", "profile_histcnt_in", "in", "QBE.EQ.customer=$dobref.id" );

and modify it to:

pb_link("Incident_History", "profile_histcnt_in", "in", "QBE.EQ.customer=$dobref.id+QBE.EQ.active=1" );

 

Best regards,

cdtj

[jwood1]

Thank you Sir.

This is exactly what I was looking for