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How is CA Servicedesk integrated with Identity access management (IAM) ?

  • 1.  How is CA Servicedesk integrated with Identity access management (IAM) ?

    Posted 01-27-2017 07:28 AM

    How to integrate  CA Servicedesk manager 12.6 with Identity access management (IAM) ?



  • 2.  Re: How is CA Servicedesk integrated with Identity access management (IAM) ?

    Posted 01-27-2017 08:03 AM

    Hi Sanketkumar,

    SDM is only integrated with Site Minder, and then in turn I believe that Site Minder will use IAM.  

    As a side note, since support for SDM 12.6 ended quite a while ago, we would recommend upgrading to a supported version of the product.  The current version of the product is 14.1.03.

    Thanks,

    Jon I.