Trying to find out what the character limitation is, and if that is based on the HTML (including all the markup commands & brackets & so forth) or if it's based on word count.
Thanks, and why is it so hard to find out information about these things? I understand that tech writing/knowledge management is low man on the totem pole, but a lot of SDM really treats it as an afterthought.
The default number of characters allowed in the resolution field out of the box is 32768 characters. I believe this is including the HTML markup as well. You can change this value to a max of 256000 characters by going to the administration tab, then knowledge, then document settings where you will see the following:
I hope this helps.
Jon - Belated thanks! You're my new favorite person!
xo - karen