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Anyone know the character limitation for the body of a KD in 12.7?

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  • 1.  Anyone know the character limitation for the body of a KD in 12.7?

    Posted 02-29-2016 08:56 AM

    Trying to find out what the character limitation is, and if that is based on the HTML (including all the markup commands & brackets & so forth) or if it's based on word count.

    Thanks, and why is it so hard to find out information about these things? I understand that tech writing/knowledge management is low man on the totem pole, but a lot of SDM really treats it as an afterthought.



  • 2.  Re: Anyone know the character limitation for the body of a KD in 12.7?
    Best Answer

    Posted 02-29-2016 09:25 AM

    Hi Karen,

    The default number of characters allowed in the resolution field out of the box is 32768 characters.  I believe this is including the HTML markup as well.  You can change this value to a max of 256000 characters by going to the administration tab, then knowledge, then document settings where you will see the following:

    knolwedge_settings.PNG

    I hope this helps.

    Thanks,

    Jon I.



  • 3.  Re: Anyone know the character limitation for the body of a KD in 12.7?

    Posted 03-24-2016 11:52 AM

    Jon - Belated thanks! You're my new favorite person!

     

    xo - karen