CA Service Management

Expand all | Collapse all

Line wrap up in text area field in USS

  • 1.  Line wrap up in text area field in USS

    Posted 10-17-2016 07:32 AM

    Hi All,

     

       We have a text area field in service catalog form. When we prode some input in test from catalog after completing the first line it automatic moves to the next row.

    But if we try to fill the form through USS, it does not line wrap instead it just keep going infinite to the right. We don't want scroll bar at the bottom of the text area.

    Please help me to make the scroll bar at the right side of the text area field in USS.

     

    Regards,

    VIkash



  • 2.  Re: Line wrap up in text area field in USS

    Broadcom Employee
    Posted 10-19-2016 02:54 AM

    Good Morning Vikash.

     

    Thanks for your response and with the IE11 browser, I can reproduce this then locally too.

    And while researching, I found possible test fix(es) to resolve this.

    The next steps then are:

    1. For you to open a regular case in our CA Support Online system.

    2. And you let me know which case# for this.

    3. And I will then add my search results to this case accordingly.

     

    Thanks in advance for your understanding and kind regards, Louis van Amelsfort.



  • 3.  Re: Line wrap up in text area field in USS

    Posted 10-19-2016 11:29 AM

    Hi Louis,

     

      Thanks for you help. I have created the ticket and here is the case number -- 00582786.

     

    Regards,

    Vikash



  • 4.  Re: Line wrap up in text area field in USS

    Broadcom Employee
    Posted 10-18-2016 03:53 AM

    Hi Vikash.

     

    Another relevant question to ask is which browser you are using?

    Is it IE11 or Chrome? Or another one?

     

    Please let me know. Thanks in advance and kind regards, Louis.



  • 5.  Re: Line wrap up in text area field in USS

    Broadcom Employee
    Posted 10-18-2016 03:23 AM

    Hi Vikash.

     

    A preliminary test on my local server shows the 'line wrap' worls in both the SC-UI and the USS-UI for a 'Text Area' component on an SC-Form.

    Please apply the latest patches for both SC R14.1 and USS R14.1 and see it is working as such.

     

    Please advise. Thanks in advance and kind regards, Louis van Amelsfort.



  • 6.  Re: Line wrap up in text area field in USS

    Broadcom Employee
    Posted 10-20-2016 02:18 AM

    Hi Vikash.

     

    Case 00582786 taken.

     

    Thanks and kind regards, Louis.



  • 7.  Re: Line wrap up in text area field in USS

    Posted 10-20-2016 03:36 AM

    yes



  • 8.  Re: Line wrap up in text area field in USS

    Posted 10-19-2016 02:40 AM

    Hi Louis,

     

      I have applied the CP2 patch on both servers. Do we need to apply CP3 patch?

    Apart from this we are using IE11.

     

     Regards,

    Vikash



  • 9.  Re: Line wrap up in text area field in USS

    Broadcom Employee
    Posted 10-20-2016 03:29 PM

    Louis........

     

    Once the resolution to issue #00582786 has been identified, please post it here so that other community members can value from it.