We are facing issues with accessing reports in CA BI . When We are trying to access the ITAM reports in BI launch pad ,its showing:-"Illegal access to the viewer,please use a valid url"
We are using CA BI 4.1 and ITAM 14.1. CA BI Sp5 patch has also been installed.
Someone please help me to resolve this.
Do you install following setup?
I could find some history comments like: It is Insufficient license key.
Maybe, it's better open a ticket on support.
Please see this SAP thread on the error:
Your system may be low on resources.
CABI 4.1 has a requirement of 16GB RAM minimum for installation and runtime.
I would check the RAM on this server first and add at least the minimum.
Do you looking for our comments? Can you provides what was/is solution for this case?
Hi Manirul - Did the responses help answer your question? If so please mark as Correct Answer. Thanks! Chris
Were you able to review the SAP thread I posted and did this provide a resolution?
Sorry for the late response.
The issue is solved now. I just enabled some Crystal Report Services and Web Intelligence Services in CMC and it solved the problem. I dont see the error now.
Thanks to Gale_Bacon, Chris_Hackett and Tiago.
Thank You for answering. Can be usefull in the future.