CA Service Management

 View Only
  • 1.  How to hide child tenant Announcement from parent tenant

    Posted Jul 29, 2016 08:40 AM

    We created one announcement under child tenant and it is visible under parent tenant as well. Just wanted to know if there is any way to hide this from parent tenant.



  • 2.  Re: How to hide child tenant Announcement from parent tenant
    Best Answer

    Posted Jul 29, 2016 09:33 AM

    Hi Bhumika,  Tenancy works in a "cascade" manner, so what happens is the parent can see anything the child sees, but not the reverse.  So children cannot see records that belong to each other, OR to the parent.  I dont believe there is a way out of the box to hide an announcement from a parent tenant.

    Regards,

    Jon I.