Reg:Universe design tool issue

[Anon Anon]

Hi Team,

  I am trying to create an report in boxi Selected fields option are shows full option in the symbol.

For Example,

I am trying to create a report with the help of Impact in filters it shows only two option but in sdm it have 5 option in it.

 

 

Regards,

Arun.B

[Vinod Subburaj]

Hi Arun,

Login to Designer->import CA Servicedesk manager-> go to properties of impact and let us know the query. we can check if that is the correct impact which is being used.

 

~Vinod.