I need to enable ITCA and CA Service Catalog integration so that users can request Software Delivery package installation using Request from from Service Catalog.
I have found only a tiny blurb regarding this capability mentioned in CA Services website as following:
CA Client Automation Implementation Services - CA Technologies
I am not able find any specific details about how to enable this capability using Product Integration Acceleration Services. Has anyone done this before? Please provide some details regarding how to accomplish this integration.
Unfortunately I do not have much information however if Software Delivery exposes web services you can create a PAM process, invoked via events/rules/actions in Catalog, which calls the appropriate methods to initiate the installation.