Date: September 15, 2016
To: CA Service Catalog and Service Management Customers
From: The CA Service Level and Catalog Management Product Team
Subject: General Availability Announcement of CA Service Catalog R12.9.02
On behalf of CA, we appreciate your business and the opportunity to provide high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly announce updated releases and maintenance for our products. Today, we are pleased to announce the availability of CA Service Catalog R12.9.02. This cumulative patch contains the most recent available updates from CA for this release. For further details, refer the readme.
To take advantage of the fixes, CA Support recommends that all customers currently using CA Service Catalog R12.9 apply this cumulative patch at their first opportunity. Visit the CA Service Catalog product information pages at https://support.ca.com/ for detailed information concerning this cumulative pack, up-to-date support information, and the latest technical bulletins. You can download R12.9.02 from here.
If you need any assistance, our CA Services experts can help. For more information on CA Services and how you can leverage our experience, please call 800-225-5224 (North America) or +1 303-262-8300 (International).
Your success is very important to us, and we look forward to continuing our successful partnership with you. To review our Technical Support Lifecycle Policy, please visit: https://support.ca.com/phpdocs/0/common/techsupp_policy.pdf.
Thank you again for your business.
Thank you for alerting the community Katherine!
CA Service Catalog r12.9.02 Cumulative Patch is Now Available
Dear Community Member,
We have found several issues post GA of Service Catalog cumulative patch 12.9.02. As a result we have decided to withdraw the update and perform additional testing and issue an updated maintenance release.
Please accept our sincere apology for any inconvenience caused due to this.An update regarding patch’s availability date would be posted on this community thread on or before October 14, 2016.
UPDATE: we are currently verifying this cumulative patch, and plan to release it on or before November 4, 2016. Stay tuned!
Thanks for the update Rajeev!
Rajeev Kumar wrote: UPDATE: we are currently verifying this cumulative patch, and plan to release it on or before November 4, 2016. Stay tuned!
Rajeev Kumar wrote:
Dear Community Member,
The revised Catalog r12.9 CP2 patch is now available for download.