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How to check ca sdm version installed

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  • 1.  How to check ca sdm version installed

    Posted 02-29-2016 07:23 AM

    How Can I check the version of CA SDM Installed?



  • 2.  Re: How to check ca sdm version installed

    Broadcom Employee
    Posted 02-29-2016 09:07 AM

    normally Help - about should show the version information from the Web GUI. 


    On the server itself you could check .GENLEVEL file in the servicedesk installation folder and the contents of it should show the release. 


    _R



  • 3.  Re: How to check ca sdm version installed
    Best Answer

    Posted 02-29-2016 09:09 AM

    Hi Braulio,  there are two easy ways to check this...

    1. look at the nx.env file and you will see the following two variables:

    @NX_MAJOR_VER=14

    @NX_MINOR_VER=1

    So for example, this would be what would show on an SDM 14.1 System

     

    2. In the GUI, go to the help menu and select "about" - this will show you something like the following:

    screenshot.PNG

     

    Hope this helps,

    Jon I.



  • 4.  Re: How to check ca sdm version installed

    Posted 02-29-2016 09:40 AM

    Thanks for the response Jon.

     

    And where do I find the Cumullative Patch Version? Same way?



  • 5.  Re: How to check ca sdm version installed

    Posted 02-29-2016 09:49 AM

    hi,

    Another way to do may you want to have it programmatically (like may you want to do some different automation based on the current version) is to do a pdm_extract as shown below. You can same way direct the stdin output to a file:

    product_version.png

    or eiher better use using SOAP/REST  web service on the same object.

    Hope this help.

    /J



  • 6.  Re: How to check ca sdm version installed

    Broadcom Employee
    Posted 02-29-2016 09:05 PM

    Help / About will give you the base version number but won’t tell you what patches are installed.  For more detail, look at the GENLEVEL and .HIS files in the installation folder.

     

    Hope that helps ☺

    Regards,

    James