Hi MohanSrinivas,
Here are your answers :
# 1 As your trying to change the existing LDAP configuration setting to new LDAP server, make it a practice to take a backup of contact tables, so that with this you can restore it to previous state if you find all your existing contacts have gone inactive.
commands :
pdm_extract -f "select * from ca_contact " > backup_ca_contact.txt
pdm_extract -f "select * from usp_contact " > backup_usp_contact.txt
Follow these technical document
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec479889.aspx?intcmp=searchresult…
Also Please review the Product documentation : administration guide . if its 12.9 then visit page 306 Article "
How CA SDM Uses LDAP Data to Communicate ".
# 2 : When ever you make any changed in options manager, you need to recycle services.
# 3 : As you need to configure LDAP, you may run this command on AD server to get the exact DN value
dsqeuery user -name "administrator"
Get the correct Password.
# 4 you may run pdm_ldap_test command to check if connection set correctly.
# 5 As your planning to import, all your existing contact will be inactive because its domain value is not the same. You have now changed to new domain.
#6 Please check the step 1 for the backup commands.
~Vinod