CA Service Management

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  • 1.  CCA CMDB integration

    Posted Apr 30, 2015 03:29 AM



    when you want to integrate CCA with CMDB, you can use the BOXI integration. But all, this integration provides, is one report that creates the XML and one program, that calls the grloader.

    This made sense in old versions of grloader. The latest grloader can use database views as data source. So why go the way via BOXI? It would be much easier to provide a database view for the cca Database, and directly load the CIs into the CMDB.


    Has anyone done this before?


    Best regards,


  • 2.  Re: CCA CMDB integration

    Broadcom Employee
    Posted Apr 30, 2015 09:46 AM



    This sounds like it would be a good method of integrating the products, I don't believe it's possible through a standard integration point at this time though. I'd suggest posting this to the Idea Wall for further review to see if the integration can include a method similar to this.