CA Service Management

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Service Desk Manager 12.7

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  • 1.  Service Desk Manager 12.7

    Posted 05-27-2016 08:02 AM

    Hello,

     

    I was wondering if anyone would be able to advise if a string can be added to allow parent/child relationship to show on web screen painter, to show on reporting directly within the tool.

     

     

    Thanks for your help!

     

    Hope everyone enjoys their Memorial Day!



  • 2.  Re: Service Desk Manager 12.7
    Best Answer

    Posted 05-27-2016 08:08 AM

    Hi

    What type of relationship you are looking for and where to you want to have it display?

    /J



  • 3.  Re: Service Desk Manager 12.7

    Posted 05-27-2016 08:15 AM

    Hi J, thanks for your help! I was actually able to have it added just a moment back!

     

    Really appreciate your quick assistance!

    Have a great weekend.



  • 4.  Re: Service Desk Manager 12.7

    Posted 05-27-2016 08:21 AM

    was not much. Glad you fix on your own. Always better.
    Have a great weekend too!

    /J