Clarity Service Management

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Anyone uses the CMDB to track licences with only SDM (no APM, SAM or other) ?

  • 1.  Anyone uses the CMDB to track licences with only SDM (no APM, SAM or other) ?

    Posted 11-06-2015 08:19 PM

    I've been asked if it would be possible to track software licences using only Service Desk Manager.

     

    I have a few ideas on how to do this but I was wondering if anyone is doing or is planning to do that and if anyone would have suggestions or things to pay attention to.

     

    Thanks for any information or ideas you may have.



  • 2.  Re: Anyone uses the CMDB to track licences with only SDM (no APM, SAM or other) ?

    Posted 11-09-2015 04:37 AM

    I would shy away from this as it would required some serious customizations and rather persuade customer to use the correct CA product for license tracking...