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Inactivate questions option in USS, Unified Self Service 14.1

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  • 1.  Inactivate questions option in USS, Unified Self Service 14.1

    Posted Jul 31, 2015 07:19 PM

    Hello everyone, I have a question ..... Someone has been tried or inactivate the option Unified Self Service Questions? the options as such does not have the tool but maybe doing some customizations you can, anyone know how or where you have to change to do this

     

    Regards!!



  • 2.  Re: Inactivate questions option in USS, Unified Self Service 14.1
    Best Answer

    Broadcom Employee
    Posted Aug 03, 2015 11:43 AM

    Haroldo,

     

    I'm sorry, I'm not aware of a customization to accomplish this, but I just wanted to note that you may want to be wary with making customization to USS. Customization to USS is not like Service Desk. In Service Desk customizations are stored in a separate location, and can be easily tracked, but this is not the case with USS.



  • 3.  Re: Inactivate questions option in USS, Unified Self Service 14.1

    Posted Aug 03, 2015 01:13 PM

    Thanks!!

     

    I'm waiting other answer for this!!



  • 4.  Re: Inactivate questions option in USS, Unified Self Service 14.1

    Broadcom Employee
    Posted Feb 06, 2016 08:51 PM

    14.1 cum#2  has a feature to disable the communities (questions) feature in USS.  Post Installation steps for USS 14.1.02 patch has the instructions on how to achieve this.

     

    _R



  • 5.  Re: Inactivate questions option in USS, Unified Self Service 14.1

    Posted May 04, 2016 04:57 PM

    Yes thanks!!