CA Service Management

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  • 1.  Exporting/Importing Knowledge Documents

    Posted Nov 18, 2015 06:24 PM

    Does anyone know if it is possible in a multi tenanted setup to export all knowledge documents for all tenants at once using the command line utility?


    I've dabbled, but with setting the tenant, even if I select the parent tenant I only get the parent tenants documents exported.

  • 2.  Re: Exporting/Importing Knowledge Documents
    Best Answer

    Posted Nov 19, 2015 07:49 AM

    Hi Gizmo -I dont believe this is possible as we only recommend using the GUI at this point, with an export template to do a knowledge export.  I think in the template you can specify a tenant or leave it blank - not 100% sure, I would have to try that out, but I dont have a multi tenanted system at the moment.  Not sure if anyone else here on the community has gotten this to work.

    Jon I.