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I am new to Belk, I need to pull last 6 months data of all incidents,change records associated with my group, help me to achieve this

  • 1.  I am new to Belk, I need to pull last 6 months data of all incidents,change records associated with my group, help me to achieve this

    Posted Jul 29, 2015 05:34 PM

    I am new to Belk, I need to pull last 6 months data of all incidents,change records associated with my group, help me to achieve this



  • 2.  Re: I am new to Belk, I need to pull last 6 months data of all incidents,change records associated with my group, help me to achieve this

    Broadcom Employee
    Posted Jul 30, 2015 12:44 AM

    Hi SenthilKumar,

    Not sure if i understood your exact query. As you mentioned that you wanted to fetch last 6 month of data related to incident/change order associated with your group. Then you may try out of the box  incident search page /Change Order search page  and select details/summary report.

    If these report doesnt solve then Try with BOXI reports.

     

    With regards,Vinod.